Terms and Conditions
Terms and Conditions
Prior to any work commencing by Aspiring Future Competence (AFC) a written proposal will be supplied clearly outlining the time required and the estimated costs associated with the work to be undertaken. Written confirmation and acceptance of the time and costs associated with the proposal must be provided by 28 days prior to commencement of any works (where possible). A minimum of two weeks’ notice is required before training and/or consultancy may take place, shorter notice will not be unreasonably considered. Should training be extended for whatever reason then the appropriate cost will be incurred and charged as extra.
The course/consultancy services must be paid, in full, no later than 15 working days prior to the start date of the course.
Consultancy Services and/or Course Delivery Dates:
To be agreed
All cancellations to bookings must be made 10 working days prior to the start of a course. If a booking is cancelled within 10 days, the full course fee must be paid in full and Aspiring Future Competence will retain the invoiced payment made.
Should any training or consultancy days be cancelled by …………….for whatever reason, then AFC reserves the right to charge for the work at the appropriate rate. A minimum of 10 days’ notice is required to avoid cancellation charges and these will be charged as follows:
Cancellation with less than 10 days’ notice will incur a 100% charge of the total cost.
Cancellation with 11-21 days’ notice will incur a 50% charge of the total cost.
Cancellation with 22-28 days plus will incur 25% charge of the total cost.
However, AFC will endeavour to accommodate the cancellation or changes in circumstances within the original proposal where possible.
Free Course Guarantee
All Aspiring Future Competence courses come with a free course guarantee. Claims relating to a free course guarantee must be received within 10 working days of the course date. If the claim is requesting a replacement course then the replacement must take place within 45 days of the original course date.
Cancellation of courses
The consultant reserves the right to cancel a course at any time without liability. In these circumstances, the client will be offered an alternative date, a credit note or full refund.
Course notes and training
The notes and training provided by the consultant cannot be relied upon for legal interpretation. The consultant cannot accept responsibility for delegates’ actions or those of other people reading the course notes or interpreting the training in litigation, or responsibility for any loss incurred as a result of relying on the training or the training notes.
Reproduction, whether whole or in part, of any course material is subject to the provisions of Aspiring Future Competence’s copyright and is forbidden in the absence of written consent. The Client agrees not to provide or otherwise make available the learning materials to a third party.
Payment of invoice constitutes acceptance of the above terms of business.