Performance development

Coaching is the most highly effective way to facilitate development of others to enable them to grow.  It’s a two-way partnership between the coach and coachee in the planning and achievement of developmental goals, either personal or professional or both. It is about helping others to reach their potential through a journey of self-discovery.

Coaches use non-directive techniques of listening, questioning and action planning in a structured setting to help individuals identify and achieve performance goals. The fundamental principle behind coaching is that each individual is capable of owning and solving their own problems and that supporting, questioning and eliciting – rather than telling and directing.  Coaching empowers individuals to reach their goals faster and with greater satisfaction.

Course overview:

  • Explain the background, supporting ethos and structure of coaching

  • Understanding learning styles

  • The difference between coaching, mentoring, training and counselling

  • Describe and demonstrate the underpinning attitudes and behaviours of an effective coach

  • Identify the key interpersonal and communication skills

  • Introduce a coaching culture within your team

  • How limiting beliefs affect the coaching outcomes

  • The GROW coaching model

  • Understand why empathy is an important skill to use when coaching and why it is so effective

  • Key principles of effective and constructive feedback

  • The coaching contract

  • Transforming conversations – coaching for excellence

  • Practice coaching – both formal team environments – where ad hoc informal coaching opportunities present themselves

What are the benefits of attending?

  • Deliver improved productivity and adherence to quality standards Facilitate the development of skill sets that allow others to undertake a greater variety of work

  • Improve the ability to implement and realise specific goals outlined in the organisation’s business plan

  • Ability to help yourself, colleagues and others find a healthy balance

  • Improve your leadership ability and have a greater impact on those around you

  • Help others identify their values and priorities and take appropriate action based on them

  • Facilitate your colleagues progress through blocks, fears and obstacles

  • Provide the ongoing support your colleagues need to continue taking

  • Have the ability to practice Coaching for Performance

Duration: 2 days

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